How to sign in

Creating an account

1. Open the portal and choose «Create an account».
2. Enter your email and a password of at least 12 characters. The password cannot be your email address.
3. We send you an email with a link to confirm your address. Open it on any device.
4. After the first sign-in, a short wizard asks about you and your company: your name and language, the company details and its tax numbers.

If the sign-in page shows «Continue with Google», you can use your Google account instead of a password. If you already have a MyBooks account with the same email, you will be asked to confirm that both belong to you before they are linked.

Invited by your company or your accountant? Open the link in the invitation email (it is valid for 7 days) and sign in or create an account with the same email address the invitation was sent to.

Signing in

1. Open the portal and choose «Sign in».
2. Enter your email and password, or choose «Sign in with Passkey», or «Continue with Google» if you signed up with Google.
3. You are back in the portal. If you work with several companies, choose the company in the header.

For your safety, the portal signs you out after a period without activity and, in any case, after a fixed time. Just sign in again.

Touch ID, Face ID and Windows Hello (passkeys)

A passkey replaces your password: you sign in with your fingerprint, your face, Windows Hello or your phone. The passkey stays on your device, and a fake website cannot steal it.

1. Sign in to the portal with your password and open «Profile».
2. In «Sign in with Touch ID and Face ID», choose «Add a passkey».
3. Confirm with your fingerprint, face or device PIN and give the passkey a name, for example «MacBook» or «iPhone».
4. Next time, choose «Sign in with Passkey» on the sign-in page, or pick the passkey in the email field.

• Add a passkey on every device you sign in from. Apple and Google sync passkeys between their own devices.
• Your password keeps working, so you can still sign in from a device without a passkey.
• To remove a passkey, open «Profile» → «Password and two-factor». The sign-in account page opens in a new tab.

Two-step verification for firm staff

MyBooks staff sign in through a separate «Staff sign-in». Besides the password, they enter a six-digit code from an authenticator app on their phone, such as Google Authenticator or Microsoft Authenticator. The app is set up on the first sign-in.

Staff who sign in with a passkey are not asked for the code: a passkey confirmed by fingerprint or face already counts as two-step verification.

Clients can manage their password, two-factor protection and active sessions in «Profile» → «Password and two-factor».

Forgot your password

1. On the sign-in page, choose «Forgot your password?».
2. Enter the email you signed up with.
3. Open the email from MyBooks and follow the link to set a new password.

The link only works for a few minutes. If it has expired, request a new one and use the most recent email.

Sign in with a code sent to your emailComing soon

We are working on signing in with a one-time code sent to your email, without a password. It is not available yet. Until then, sign in with your password, a passkey or Google.

Emails from MyBooks

Account emails and notifications come from no-reply@mybooks.ae: email confirmation, password reset, invitations and notifications about your company, such as a new message from your accountant, a document request or a tax return waiting for your approval.

A notification email has «MyBooks» and your company name in the subject, one sentence about what happened and a link to the portal. It contains no amounts, transaction details or documents: you see those after signing in.

Replies to no-reply@mybooks.ae are not read. Ask your accountant in «Messages» in the portal, or write to info@mybooks.ae.

Keeping your account safe

• MyBooks never asks for your password, sign-in codes or passkeys by phone, WhatsApp or email. Your accountant does not need them either.
• Before entering your password, check the address bar: it should be the portal or its sign-in page, not a look-alike address.
• Open the portal from this site or type the address yourself. Do not sign in through links in unexpected messages.
• On a shared or someone else’s computer, choose «Sign out» when you finish and do not let the browser save your password.
• If you think someone knows your password, change it in «Profile» → «Password and two-factor», where you can also end active sessions.
• Signed up with Google? You can remove MyBooks’ access to your Google account at any time in your Google Account, under «Third-party apps & services». Then sign in with your email and a password (set one with «Forgot your password?»).

• myaccount.google.com/connections

If something goes wrong